May Lam

Chief Information Officer, Australian Payments Plus

May Lam is a Chief Information Officer at Australian Payments Plus (AP+) based in Sydney, Australia. Outside AP+, she’s an Advisory Board member of Emerging Payments Association Asia and Governing Council Member of Hedera. She has 25+ years of technology leadership and business transformation experience across the Banking and Financial Services, Payments, Fintech and Public Sector in Australia, Greater China and APAC regions.

Her areas of expertise include deep payments knowledge and cross-border ecosystem, enterprise agility, product and services innovation, B2B2C go-to-market strategy and program delivery and governance. May is passionate about delivering purposeful and measurable outcomes that generate sustainable value to clients; creating opportunities to cultivate our future leaders and amplifying the social responsibilities for our communities and future generations.

Prior to AP+, May was the Partner at EY Technology Consulting where she was the Payments Leader for Asia Pacific and Fintech Leader for Oceania; Chief Information Officer of Assembly Payments; Chief Customer Officer of mx51, IT Director at Transport for NSW and Head of Technology of AMP Bank. She is fluent in English, Cantonese and Mandarin.