Noelle Russell
Noelle Russell
AI Leadership Institute Founder
Noelle Russell is a multi-award-winning technologist and entrepreneur who specializes in advising companies on emerging technology, generative AI and LLMs. She is the Global AI Solutions Lead as well as the Global Industry Lead for Generative AI at Accenture. She has led teams at NPR, Microsoft, IBM, and Amazon Alexa, and is a consistent champion for AI literacy and the ethical use of AI based on her work building some of the largest AI models in the world. She is the founder of AI Leadership Institute and she was recently awarded the Microsoft Most Valuable Professional award for Artificial Intelligence as well as VentureBeat’s Women in AI Responsibility and Ethics award.
Related Sessions
Towards AI Systems That Can Learn & Reason Responsibly
MON, OCT 16, 2:30 PM
Conference
Every wondered why humans on the other end of the phone need to access systems and perform tasks for you? What if AI could support new levels of customer experience, predict & understand your needs, and provide a dramatic improvement to our services, from airlines, banking, telco to government? How could virtual assistants use Large Language Models to uncover hidden business knowledge while focusing on user agency and privacy? Can virtual assistants embed fairness and safety for consumers as standard? Can augmented reality support customers in the moment to get things done and achieve higher levels of customer satisfaction. In this panel you will be joined by experts from consumer advocacy, responsible AI, data privacy & ethics & virtual assistants. If you are a digital professional and wish to use AI to improve customer experience join us to discuss the opportunity.
