Towards AI Systems That Can Learn & Reason Responsibly
Towards AI Systems That Can Learn & Reason Responsibly
Every wondered why humans on the other end of the phone need to access systems and perform tasks for you? What if AI could support new levels of customer experience, predict & understand your needs, and provide a dramatic improvement to our services, from airlines, banking, telco to government? How could virtual assistants use Large Language Models to uncover hidden business knowledge while focusing on user agency and privacy? Can virtual assistants embed fairness and safety for consumers as standard? Can augmented reality support customers in the moment to get things done and achieve higher levels of customer satisfaction. In this panel you will be joined by experts from consumer advocacy, responsible AI, data privacy & ethics & virtual assistants. If you are a digital professional and wish to use AI to improve customer experience join us to discuss the opportunity.
when and where
date and time
MON, OCT 16, 2023
2:30 PM - 3:30 PM
2:30 PM - 3:30 PM
location
Room C3.3 - ICC SydneySimilar Sessions
Featured Session: Noelle Russell
WED, OCT 18, 10:00 AM
Conference
We’re at a point in time when AI can effortlessly craft enthralling stories, compose stirring symphonies, and designs breathtaking masterpieces. However, this world is more vulnerable than ever to complications caused by deepfakes, misinformation, and privacy breaches. Generative AI holds immense potential, but with great power comes great responsibility.
In this exhilarating talk, AI leader and Accenture’s global AI solutions lead Noelle Russell, will delve into the crucial intersection of innovation and ethics, revealing how to maximize the benefits of generative AI while minimizing its risks. Russell discusses the latest advancements in generative AI, showcasing awe-inspiring applications that demonstrate its revolutionary impact on creativity and problem-solving. But where there's a light, there's a shadow. She also shows audiences the other side of the AI coin — confronting pressing concerns such as fake content, bias, and ethical dilemmas.
The Rise of AI in Cyber Security
TUE, OCT 17, 12:00 PM
Conference
Hear from a reformed hacker, AI expert and the CommBank Cyber team on how AI is impacting the future of cybersecurity. For established organisations and large enterprises looking to adopt AI for cyber security in response to an increasingly complex threat landscape, it surfaces a range of hidden challenges. From data-readiness, to organisational structures and workforce, this session will explore the opportunities AI presents for organisations, as well as the challenges they will negotiate to leverage them. Brought to you by CommBank.
With Great Power, Comes Great Responsibility
WED, OCT 18, 12:30 PM
Conference
In the ever-evolving landscape of technology, the timeless wisdom from Spider-Man resonates more profoundly than ever. Thanks to Chat GPT and other advancements, the adoption of Artificial Intelligence (AI) is accelerating faster than a speeding bullet.
We now face a formidable challenge: How to unleash the amazing potential of AI, while also building the dynamic guardrails needed to ensure its responsible use.
Through AI, we can achieve the incredible, but it's our collective responsibility to ensure that its powers are used as a force for good. Just as Spider-Man swung through the city to protect its inhabitants, we must navigate the digital realm with the same sense of responsibility, vigilance, and moral compass. In this session, we will explore the crucial role we each have to play.