Towards AI Systems That Can Learn & Reason Responsibly

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Towards AI Systems That Can Learn & Reason Responsibly

Every wondered why humans on the other end of the phone need to access systems and perform tasks for you? What if AI could support new levels of customer experience, predict & understand your needs, and provide a dramatic improvement to our services, from airlines, banking, telco to government? How could virtual assistants use Large Language Models to uncover hidden business knowledge while focusing on user agency and privacy? Can virtual assistants embed fairness and safety for consumers as standard? Can augmented reality support customers in the moment to get things done and achieve higher levels of customer satisfaction. In this panel you will be joined by experts from consumer advocacy, responsible AI, data privacy & ethics & virtual assistants. If you are a digital professional and wish to use AI to improve customer experience join us to discuss the opportunity.
when and where
date and time
MON, OCT 16, 2023
2:30 PM - 3:30 PM

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We acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of this land we now call Sydney, where this event will take place. We pay our respects to their continuing connection with cultural, spiritual and educational practices, and extend this respect to all Aboriginal and Torres Strait Islander Peoples. Always was, always will be.
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