Rita Arrigo
Rita Arrigo
CSIRO National AI Centre Strategic Engagement
Rita is Strategic Engagement Manager at CSIRO National AI Centre, focused on building a Responsible AI Network RAIN a world first cross-ecosystem collaboration aimed at establishing and sharing the best practice of responsible AI in the commercial sector. Her work includes engaging partners to amplify positive AI adoption and innovation that benefits Australia’s business and community.
Previously, Deputy Director Centre of Industrial AI Research and Innovation (CIAIRI), Chief Digital Advisor at Microsoft she cultivates innovation with emerging technologies including Artificial Intelligence (AI), Machine Learning (ML), Mixed Reality (MR) & Digital Twin to industry sectors including health, transport, energy, education and urban planning, customer engagement and environmental stewardship. She was appointed an AI Ambassador and continues to advocate for ways that AI and XR can reinvent experiences in work and daily life.
Previously, Deputy Director Centre of Industrial AI Research and Innovation (CIAIRI), Chief Digital Advisor at Microsoft she cultivates innovation with emerging technologies including Artificial Intelligence (AI), Machine Learning (ML), Mixed Reality (MR) & Digital Twin to industry sectors including health, transport, energy, education and urban planning, customer engagement and environmental stewardship. She was appointed an AI Ambassador and continues to advocate for ways that AI and XR can reinvent experiences in work and daily life.
Related Sessions
Towards AI Systems That Can Learn & Reason Responsibly
MON, OCT 16, 2:30 PM
Conference
Every wondered why humans on the other end of the phone need to access systems and perform tasks for you? What if AI could support new levels of customer experience, predict & understand your needs, and provide a dramatic improvement to our services, from airlines, banking, telco to government? How could virtual assistants use Large Language Models to uncover hidden business knowledge while focusing on user agency and privacy? Can virtual assistants embed fairness and safety for consumers as standard? Can augmented reality support customers in the moment to get things done and achieve higher levels of customer satisfaction. In this panel you will be joined by experts from consumer advocacy, responsible AI, data privacy & ethics & virtual assistants. If you are a digital professional and wish to use AI to improve customer experience join us to discuss the opportunity.
